Phone: +86-19031155679
                   +86-15832531726
 Email: Youngyang@jiayuansteels.com
                  postmaster@jyhardware.net
 ADD: No.60 EastQingbei Road, High-tech zone, Tangshan city, HebeiP.R.China
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Frequently Asked Questions

Shipping, Customization & Ordering Guide
Find answers to common questions regarding our hardware products, OEM services, and global shipping. Learn about our delivery times, payment terms for international orders, and how we ensure quality for building materials and hand tools in over 100 countries.
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Service & Support

  • Q How can I contact your sales team?

    A You can reach us via email, WhatsApp, or phone. Our sales team is available 24/7 to provide quotations, technical advice, and order tracking updates.
  • Q Do you offer after-sales service?

    A Yes, we offer comprehensive after-sales support, including technical consultation, product tracking, and quick response to any quality concerns.
  • Q Can you design fasteners based on our application needs?

    A Of course. Our technical team provides engineering support and drawing services to help you select the right fastener type, size, and coating for your project.
  • Q Do you provide OEM or private label packaging?

    A Yes, we support OEM logo printing and private label packaging to help customers build their own brands in local markets.

WhatsApp/Wechat:

+86-19031155679
+86-15832531726

Send Mail Us

Youngyang@jiayuansteels.com
postmaster@jyhardware.net

Hub Steel Address

No.60 EastQingbei Road, High-tech zone, Tangshan city, Hebei P.R. China
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