Phone: +86-19031155679
                   +86-15832531726
 Email: Youngyang@jiayuansteels.com
                  postmaster@jyhardware.net
 ADD: No.60 EastQingbei Road, High-tech zone, Tangshan city, HebeiP.R.China
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Frequently Asked Questions

Shipping, Customization & Ordering Guide
Find answers to common questions regarding our hardware products, OEM services, and global shipping. Learn about our delivery times, payment terms for international orders, and how we ensure quality for building materials and hand tools in over 100 countries.
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Order, Payment & Delivery

  • Q How do you pack the goods?

    A Fasteners are packed in small boxes, plastic bags, or bulk cartons, then stacked on fumigation-free pallets. Custom packaging with your brand or barcode label is available upon request.
  • Q What payment terms do you accept?

    A We accept T/T (30% deposit, 70% before shipment) as our main payment method. For long-term customers, L/C at sight or OA terms can be discussed.
  • Q What is your delivery time?

    A Generally, production takes 25–35 days after receiving the deposit. For stock items, we can arrange shipment within 7 days.
  • Q What is your minimum order quantity (MOQ)?

    A Our standard MOQ is usually 100,000 pcs per size, but for trial orders or mixed items, we offer flexible solutions to support new customers and distributors.

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+86-19031155679
+86-15832531726

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Youngyang@jiayuansteels.com
postmaster@jyhardware.net

Hub Steel Address

No.60 EastQingbei Road, High-tech zone, Tangshan city, Hebei P.R. China
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